Setting Up Utilities When You Move to Roanoke

Moving into a new home is exciting, but nothing kills move-in day faster than lights that won’t turn on or a missing trash cart. If you’re heading to Roanoke in Denton County, a little planning goes a long way. You want water running, power active, gas and internet ready, and trash day on your calendar. This guide gives you clear steps, local contacts, fees, and timelines so you can settle in without stress. Let’s dive in.

What to set up in Roanoke

Water and sewer

The City of Roanoke provides and bills for water and sewer. Start or transfer service through the city’s New Service process and confirm your start date with Utility Billing. The city also uses winter averaging to set your annual sewer charge based on your average water use from December through February. Review forms, payment options, and contact details on the City’s Utility Billing page.

• Start here: City of Roanoke Utility Billing

Trash and recycling

Residential curbside trash and recycling service is weekly on Tuesday. Bulk and brush are picked up on the 2nd and 4th Tuesdays. The city also offers bulk drop-off at Public Works by appointment. Check accepted materials, setout rules, and options for extra carts on the city’s service page.

• Schedule and rules: Trash and Recycle Pickup Information

Electricity

Roanoke is in a deregulated electricity market. You choose a Retail Electric Provider for your plan, but Oncor Electric Delivery owns the lines and handles outages and downed wires. Compare plans by ZIP, review contract terms, and remember you have a 3-day cancellation period after enrollment.

• Outages and service area: Oncor Electric Delivery
• Consumer FAQs and switching rules: Power to Choose FAQ
• Typical Texas bill context: Average electric bill overview

Natural gas

Atmos Energy serves most residential natural gas service in the area. Start or move service online. If your home has gas appliances, schedule any needed site visit during your move window.

• Start service: Atmos Energy move-in

Internet and TV

Availability varies street by street, so check your exact address. Fiber is available in many neighborhoods and is a strong choice if you work from home.

• Address-level checks: Frontier in Roanoke and AT&T Internet in Roanoke

Utility setup timeline

2 weeks before move

• Gather ID, proof of occupancy, and payment method.
• Enroll with an electricity provider and set your start date.
• Submit the City of Roanoke New Service request for water and sewer.
• Run internet address checks and schedule installation.

1 week before move

• Confirm city water start date and trash cart status.
• If applicable, start natural gas service and schedule any inspection.
• Set up autopay or bank draft for smoother billing.

2–3 days before move

• Schedule final reads at your old address and confirm activation dates at your new home.
• Confirm your internet technician window and power-on date with your REP.

Move day

• Verify power is on and note your meter numbers if possible.
• If there is an outage, contact Oncor for restoration, not your REP.
• Meet the internet technician and test your connection.

Costs and deposits

City water, sewer, and trash

Roanoke publishes residential solid waste and recycling fees and tiered water rates. Current posted charges include a standard residential trash fee of 11.27 dollars plus 3.96 dollars for recycling per month, with an optional extra cart available for 5.53 dollars per month. The city calculates residential sewer charges using winter averaging from December through February. Review meter fees and volume tiers on the city’s water and sewer rates page.

• Rates and meter fees: Water and Sewer Rates

Electricity plans and pricing

Texas rates vary by plan, usage, and season. The Dallas–Fort Worth area generally tracks near state averages, and plan structures can include fixed, variable, and time-of-use options. Compare plans by projected kWh and read terms, including early termination fees.

• Rate context: Average electric bill overview

Deposits and credit checks

Retail Electric Providers may require a deposit based on credit, with specific state rules on waivers and alternatives. Municipal utilities may also require deposits or proof of ownership or lease. If you have questions, contact the City of Roanoke Utility Billing and review state protections for electric service.

• Customer protections: Texas deposit and credit rules

Payment assistance

Eligible households can explore state energy assistance programs. Availability varies by county and funding.

• Learn more: Texas CEAP energy assistance

Contacts cheat sheet

New construction tips

If you are moving into a new build, your builder or you may need to coordinate meter sets and inspections. The city manages meter sizes and connection fees, and Oncor handles electric delivery infrastructure. Confirm timelines with your builder, the City of Roanoke, and your REP to avoid delays.

Final prep and move day checklist

• Save account numbers, confirmation emails, and activation dates in your moving folder.
• Put Tuesday trash and recycling on your calendar. Set carts out early that morning.
• If you are moving in winter, watch your water use. Winter averaging sets your annual sewer charge.
• Test power, gas appliances, and internet as soon as you arrive.
• Set up autopay or ACH to avoid missed payments.

Ready to make your Roanoke move seamless from day one? Connect with the K2 Omni Group for local guidance and a smooth, white-glove experience from search to closing.

FAQs

How do I start water and trash in Roanoke?

• Submit the City’s New Service request and confirm your start date with Utility Billing; the city bills for water, sewer, and residential trash.

Who fixes a power outage in Roanoke?

• Contact Oncor Electric Delivery to report outages or downed lines; your Retail Electric Provider does not restore power.

Can I keep my current electricity plan when I move?

• You can if your provider serves your Roanoke address; otherwise, compare and enroll in a new plan that covers your ZIP, and review the 3-day cancellation window.

What is winter sewer averaging in Roanoke?

• The city averages your water use from December through February to set your annual sewer charge, reflected starting with March bills.

How early should I schedule internet installation?

• Many providers recommend 7 to 14 days before move-in; availability and timing depend on your exact address.

What are the typical city trash charges?

• The city lists 11.27 dollars for residential trash and 3.96 dollars for recycling per month, with an optional extra cart for 5.53 dollars per month; confirm current rates with Utility Billing.